Frequently Asked Questions
Everything you need to know about shopping with 5feet11.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our fits range from slim to oversized, we recommend measuring a similar garment you already own and comparing it to our specifications.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small processing fee.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Where are your clothes manufactured?
5feet11 is committed to ethical manufacturing. Our garments are produced in certified facilities that ensure fair wages and safe working conditions, primarily in Portugal and Vietnam.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my 5feet11 garments?
To ensure longevity, we recommend washing most items in cold water and hanging them to dry. Specific care instructions are located on the inner label of each piece.